Frequently Asked Questions

Shipping Information [+]

Shipping Charges [+]

Sales Tax [+]

What forms of payment may I use? [+]

Is it safe to use my credit card online? [+]

May I order by phone instead? [+]

How are products shipped? [+]

How soon will my purchase arrive? [+]

Do you ship overseas? [+]

Is my privacy protected online? [+]

What is Geiger and why does it show up on my credit card? [+]

How can I contact a customer service representative? [+]

Guarantee & Return Policy [+]

I forgot my password. [+]

How do I change my password? [+]

Can I ship to multiple addresses? [+]

How do I update my billing/shipping address or other account information? [+]

What is an “on-demand” item? [+]

Supported browsers. [+]